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Overall rating
36 reviews
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1 star
- 18 mars 2024
I am always surprised by reviews from self entitled people who really travel as a symbol instead of the fun of travel. Why anyone focuses on a hotel room is beyond my understanding. My question for those people is how much time do you spend in your room instead of seeing the country you spent money to visit? Anyway, the location is great, close walk to the center of the city to see all the magnificent works of art. The hotel is right across from the river Arno with great views. The people who work there, from reception to bar to restaurants, are fantastic and willing to help. They speak multiple languages so conversing is easy. Definitely a place to stay again.
Helpful 0Thanks 0Love this 0Oh no 0 - 7 juli 2022
We stayed here for our second set of 3 nights on our Trafalgar tour of Italy. The location is about 15 minutes from city center which was less ideal than our two other hotels on the trip, which were in the heart of the action and much from preferable. However the location leads out into the Arno river which is a nice walking route into the city center.
Unfortunately our room looked like it had been thrown together last minute. The finish wasn't cut to correct lengths and the inside of our door had no trim so we saw the wall stuffing. The room was also extremely small and we couldn't move around each other well at all. The breakfast was good, but not as good as the one we had in the grand hotel in Rome.Helpful 1Thanks 0Love this 1Oh no 0 - 13 juli 2019
Nice hotel near the Fiume Arno river. Basically you walk across the bridge to other side of town. It located on the east side of attraction city. Walking distance to many place.
I like about this hotel is they keep bicycles in the garage for rent and charge to the room the rate is acceptable. Many places in the Florence just need to bike to the destination. Don't need taxi.
The hotel room is decent. They have two elevators that is convenient for the patron. But the elevator is too small in size. The breakfast is included in our stay that time. The breakfast is just ok. Not fancy.
Not much of parking space except the garage of the hotel. Big bus is difficult to park here. Hotel room is clean and equipped a lot of outlets for charging.Helpful 18Thanks 0Love this 17Oh no 0 - Amanda S.Rocklin, USA147233 okt. 2022
We stayed here for two nights as part of a Trafalgar tour. The hotel lobby is nice, and the breakfast buffet includes the standard breakfast offerings you find across most hotels (sliced meats, cheeses, fresh fruit, yogurt, pastries, croissants, etc.) It's about a 20 minute walk to the Ponte Vecchio bridge. I'd give it a higher rating except that we very strangely had mosquitoes in our room that would buzz your ear at night and I got several bites. One person in our group had so many mosquitoes they had to be moved to a different room. Very strange. We were in a handicapped room with a shower with doors that didn't quite close so water did get all over the floor, creating a bit of a slipping hazard. The bed was quite firm, as were the pillows.
Helpful 0Thanks 0Love this 0Oh no 0 - J B.Buffalo, USA0519 juni 2022
I only give this place three stars because of the spacious well appointed lobby and outside area. Besides that it's not very good. We arrived at 2:30 and our rooms were not ready, but when we left checkout was by 9 a.m. Are they that short staffed that it takes more than five hours to clean rooms?
Speaking of rooms, mine was the size of a postage stamp - barely bigger than a twin bed. The shower was the size of a phone booth and the door did not close which flooded the bathroom. And good luck finding your room if you are in the new wing. You need to take two separate elevators and wander around very poorly marked hallways. And the staff is a bit haughty.
Having said all this, the place is clean and a good location. The rooms way finding are atrocious.Helpful 0Thanks 0Love this 0Oh no 0 - ann s.El Dorado Hills, USA129630 juni 2022
Good hotel. Ac does work. Elevator is slow causing problems when all the groups are going places at the same time. Room seems clean and updated
Helpful 0Thanks 0Love this 0Oh no 0 - 10 juni 2017
Great Hotel!!
They delivered on everything we could need and expect.
Fabulous check in and out.
The room was stocked and serviced very well.
The front desk was always available, very friendly and was able to call in and get us a reservation to a Michelin Star restaurant we wanted to visit.
The bar and other services were fabulous.
Laundry service was great and they even put new pins in my collar.
As far as hotels go they really covered all the bases, getting us reservations, taxi and shuttle services, laundry and we also had some items we purchased while shopping that when we got back were delivered to our room! The only down thing at all I can think of was a small tv . But who the hell cares. I did not come to Italy to watch TV
For the $$$ OR (EURO SIGN) They sure deliveredHelpful 1Thanks 0Love this 0Oh no 0 - Sherron H.Saint Louis, USA471214258 mars 2019
Just arrived today and I am very pleased. The lobby is beautiful, clean lines, original art, and plenty of comfy seating. Our room was not ready, however, they stowed our luggage away and we set out exploring. Upon our return the room was ready (promptly at the time they promised).
They are branding themselves "Future Hotel" and part of that is energy saving ideas - including "plugging in" your room key to activate the electricity.
The bathroom is well appointed and has great lighting for makeup. I'll update more after we have breakfast tomorrow. CiaoHelpful 0Thanks 0Love this 1Oh no 0 - 3 nov. 2018
Large hotel in Florence part of our tour.
Loved:
- large room, quite nice and felt luxurious
- pretty good buffet for dinner
- a few blocks away from the city
I'm not sure the price because it was included, but I think in Italy this was our favorite hotel (with the exception of Sorrento since that was seaside).
Would recommend!Helpful 0Thanks 0Love this 0Oh no 0 - 19 mars 2017
Positives:
Free wifi.
Modern hotel.
Breakfast buffet but no dinner dining options.
Negatives:
-No air conditioning. I am literally covered in sweat. -Yes you can open the windows but then flies come in.
-Extremely small hotel room.
-Complicated floor plan. We had to take 2 elevators to get to our room.
-Hard pillows.
-Thin walls.
-While showering it toggles between hot and cold, I was rushing to make my shower quick but it still was miserable.Helpful 1Thanks 0Love this 1Oh no 0