WhiteFace Builders Inc.
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- Michelle W.San Francisco, USA0714 mars 2020Uppdaterad recension
Ryan is a good guy and his team does good work, the quote was hard to nail down, and the project is over time and money ... but Ryan is finding a way to work it out
Helpful 1Thanks 0Love this 1Oh no 012 mars 2020Föregående recensionStay away. Ryan Bente is a nice guy, but he can't estimate at all. We spent months trying to get to a quote and to get to a start date. He is 100% over budget at this point and 100% over time and estimating that it will take another 2 months to finish ... his guys are nice and the work is decent, but I've done a lot of projects and this was the worst by far. One of his guys literally ended up spending the night at the house with no advance notice ... only realized later when it showed up on the Nest cam ... and the invoicing ... nothing added up, hours didn't add up, invoices from vendors ... he insisted on billing me extra for one guy and then had that guy pulling 60 hour weeks for 3 months ... Ryan is nice, but he is either incompetent at the part of the job that he is responsible for, quotes and billing, or he is simply dishonest ... the longer I have worked with him, I'm thinking it is the later ...stay away
- David C.Dublin, USA0306 apr. 2018
Due to the estimated cost for the projects I was thinking about doing, we weren't able hire WhiteFace so I can't comment on their work. My review is for my communication/interaction with Ryan at WhiteFace.
I contacted Ryan at WhiteFace to give me a bid on a couple projects. Ryan was always very responsive by replying quickly by both phone or email. Ryan was able to stop by last minute while my wife & I were up for a couple days and sent me a bid the following day. Ryan was also up-front that they were very busy and would have to work us in to their existing job schedule.
For those of you who regularly deal with contractors, you know they are notorious for not returning calls/email in a timely manner or often never returning them at all. Ryan's great communication and being up-front about scheduling is a good indication WhiteFace is a very organized company.Helpful 0Thanks 0Love this 0Oh no 0 - Kristen M.Truckee, USA0119 juni 2017Uppdaterad recension
Make sure to double check the bill for accuracy. Very disappointed hours were accounted for and there was not more oversight of work. Honesty and integrity are key.
Helpful 0Thanks 0Love this 0Oh no 013 maj 2016Föregående recensionGreat team, awesome design work, helped me make my move-in timeline (even with added projects. Ryan and his team are professional, have integrity, and are a pleasure!
I highly recommend! - Jeff P.CA, USA114 juni 2019
Ryan and his team at Whiteface did a kitchen remodel and a master bathroom remodel for us. The work was completed on time and according to the initial schedule that they provided (after we asked for it) with only minor adjustments along the way. The quality of service was excellent, his team was courteous, friendly, and professional. The workmanship was great, they took the time for the details and they got them right. We got three bids for this work, and Whiteface was competitive pricewise with the other two proposals. We're very satisfied with the results - love the updated kitchen and bathroom. This was the first remodel that we've done and we've got other work to do on the house, and we'll go with Whiteface again next time.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris J.Reno, USA0223329 apr. 2016Förste recensent
Ryan at Whiteface Is a great worker & very good at what he does. I had him come to my house in Northwest Reno to help me with a shower issue I had, within minutes he diagnosed the problem & told me what were my options for the solution . They are a very solid company & I would recommend them to anybody in need of a good constitution / building company. If you need a remodel , fixer upper, or anything in the way of house remodel I would give Whiteface Builders a call.
Helpful 0Thanks 0Love this 0Oh no 0 - Vicky L.Los Altos, USA0529 dec. 2017
Ryan did a loft extension and updated our living room fireplace hearth/mantel and staircase earlier this year. Ryan was easy to work with and patient with our questions. The workmanship of his crew was very good; they did a really great job matching texture and the finish work on the wood trim was really great. Since the work was only for a portion of the house, Ryan's crew was really good about moving furniture and keeping things covered to minimize the dust, which we definitely appreciated. He also took the time to come up with a custom stain to match existing wood trim. Our only issue was that the project came in a bit over the originally budgeted amount (about 15%), even though it was a relatively small project with no surprises but I guess that's not bad for most remodel jobs.
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