Ditto, ditto, ditto all of the above comments. Placed an order on July 2, charged my card on the 3rd, and today, the 11th I still have no shipping information. We're having a baby in less than 4 weeks (basically any day now) and were expecting the stroller and car seat to be here by now. I spoke with the customer service agent regarding the whereabouts of my products and she said she'd have to get back with me later in the day. Ha! I told her that was unacceptable, that I needed to know now where it was and when I could expect it. She put me on hold for 5 minutes and then came back and said she thought it was in the shipping department, and would possibly be shipped out next Monday (15th) or Tuesday (16th)! What a load of croc. While on the phone I was reading these other reviews and told her I needed it shipped out today or tomorrow or I needed the order cancelled. She couldn't guarantee when it would be shipped out so I cancelled the order. She said I'd receive a refund and would send an e-mail confirming this, but I've yet to see that... I'll update this post with the results of the refund when I know more.

Please, please, please avoid this company at all costs! There are way too many other good options out there to give business to a place like this. Fool me once... shame on you... Fool me... you can't get fooled again! ;)